Grow Into Office Management

Location: Camberwell
Salary: $38-$45/hr + super (depending on experience)
Job Type: Casual | Flexible hours by agreement

Are you an experienced PA, EA or Office Coordinator who loves being organised, taking ownership and making sure things get done?
Executive Personal Concierge is a growing Melbourne business providing personalised concierge, administration and lifestyle support to seniors, families, busy professionals and businesses.
We are looking for a capable, confident and proactive person to work closely with our Directors and become an important part of our business.

We are looking for someone who can learn how our business operates, help coordinate our clients and team, improve our systems and gradually take greater responsibility for the day-to-day running of the office.
For the right person, there is a genuine opportunity to grow into an Office Manager / Business Operations role.

This is a varied, hands-on position supporting our Directors and helping coordinate the day-to-day operations of the business.
You’ll be involved in client coordination, staff scheduling, administration, follow-ups, office systems and general business support, while gradually learning how the wider business operates.
For the right person, the role has genuine scope to grow as the business grows, with the opportunity to take on greater responsibility across **Office Management and Business Operations**.

• Managing emails, calls, diaries and appointments
• Coordinating client requests and services
• Assisting with staff scheduling
• Following up with clients, staff, suppliers and outstanding tasks
• Managing new client enquiries and onboarding
• Preparing correspondence and business documents
• Maintaining client records and office systems
• Assisting with invoicing and administration
• Supporting the Directors with day-to-day business operations
• Helping improve systems and procedures as we grow
• Assisting with social media and marketing when required
• Occasionally completing local client errands, collections or deliveries

• Is highly organised and reliable
• Takes initiative rather than waiting to be told what to do
• Takes ownership and follows things through
• Can confidently manage competing priorities
• Has excellent communication skills and attention to detail
• Is warm, professional and comfortable dealing with clients
• Is confident with Microsoft Outlook, Word and Excel
• Enjoys working in a small, growing business
• Is comfortable working closely with business owners
• Wants to contribute ideas and improve how things are done
• Is looking for a position they can grow with and make their own

A full, current Australian Driver Licence is essential, as you will occasionally need to undertake local client errands, collections and deliveries.
Applicants must also have the right to work in Australia.

• $38–$45 per hour, depending on experience
• Casual position initially
• Flexible hours by agreement
• Camberwell office location
• Varied and interesting work
• Close involvement with the Directors
• Opportunity for increased hours as the business grows
• Genuine pathway into Office Management / Business Operations
• Opportunity to help shape your own role
• Supportive, professional small-business environment

Please send your resume and a short cover letter telling us:

1. Why this role interests you
2. Your PA, EA, administration or office coordination experience
3. An example of when you took ownership of something without being asked